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StickersBanners Policies

Return Policy

Custom banners, stickers, magnets and any custom printed product (henceforth known as “signage”) cannot be returned if not deemed to be the fault of StickersBanners. The Buyer is responsible for ensuring all signage is met to their specifications. If there is a problem with your signage, please send an email to problems@stickersbanners.com.

If there are issues with your order, the discrepancy must be reported within 24 hours of receipt of your order. If the discrepancy is not reported within the allotted timeframe, StickersBanners will not be liable.

If the mistake in the order was deemed to be the fault of StickersBanners.com, the signage will be reprinted and shipped at our expense.

Issues that are not covered:

Image Pixelation:

Image quality greatly depends on the type of file that is sent. If the file is a raster (pixel based) image, increasing the DPI would not improve the quality. The only thing that it will do is decrease the quality. When you increase the resolution, your image editing software does calculations and fills in the space based on those calculations. Since the calculations are not 100%, the quality of the artwork decreases.

There are three options to remedy this issue:

a) find new artwork (scalable vector format if possible) or

b) remake the current artwork (in a higher resolution original format)

c) print as is.

A close up proof of your artwork will be sent, if it is deemed low-resolution. Please note that the artwork can still be print as is, but has to be approved by the Buyer. If the order is time sensitive, please notify your assigned representative to print as is. StickersBanners will not be held liable for any delays or expedited shipping costs if we are not notified to print as is.

Typographical / Spelling / Grammar Errors:

StickersBanners is not liable for any typographical, spelling, grammar errors, etc. Please ensure all wording is proofed and corrected if necessary. All proofs are final.

Color differences:

Color is a perception that is different for everyone, StickersBanners cannot guarantee an exact color match. Additionally, because of differences in the ink batch, print media, and color profile settings on our printers, your logo may not be the exact color as what appears on your computer screen.

Banner Stands

Banner stands are individually checked for factory defects, damage, and/or missing parts. We strive to check and maintain a high quality of all banner stands before they are received. If your stand does not come with all of the necessary components, please notify us via email within 24-hours of receiving the package. We will mail out any required components.

If the banner stand needs to be returned, the banner stand must be returned in its original packaging within 72-hours. The buyer is responsible for all return shipping fees. The original shipping cost involved in shipping is not refundable.

A 10% restocking fee will apply if the item is not in returned with the original packaging.

Regarding Digital Proofs

If an order is placed through the Online Design Center, a digital proof is automatically sent to the email provided at checkout. This will serve as the final proof. All proofs are final. This proof will be printed as is, if payment is applied and there are no issues with image pixelation. The Buyer will be contacted through email if there are issues with pixelation.

If an order is placed through the store website, the Buyer will receive a proof through the email provided at checkout. The artwork will be checked for pixelation and the Buyer will be notified if there are any issues with the artwork. All proofs are final.

Cancellation of Print Orders

If an order needs to be cancelled, please send an email at sales@stickersbanners.com at the earliest possible time. A written request is required for cancellations and cancellation request cannot be made over the phone.

If the banner or sticker has already been processed and printed, a 50% ink and substrate fee will be applied to the total refund. This is done since the Buyer’s signage is not able to be sold to another party.

Regarding Pick-up Orders

If the Buyer has requested a pick-up from our location, it is the buyer’s responsibility to retrieve the ordered items in a reasonable amount of time. The StickersBanners warehouse is not a storage facility for signage. Signage that is not picked up within 14 days will be discarded. If the Buyer is unable to retrieve the items within the allotted timeframe, please notify us so accommodations can be made.

Company Policy / Privacy Policy

StickersBanners.com is committed to protecting your privacy while providing quality services that give you an enjoyable and safe online experience. This Statement of Privacy applies to the StickersBanners.com website and governs data collection and usage. By using the StickersBanners.com website, you consent to the data practices described in this statement. The StickersBanners.com website is the website contained at StickersBanners.com and all pages and subpages therein.

Collection of your Personal Information

StickersBanners.com collects personally identifiable information when you register, save a design, or order, such as your e-mail address, physical address, name, and phone number, and credit card information. StickersBanners.comalso collects information not personally identifiable, such as zip code, city and state.

There is also information about your computer hardware and software that is automatically collected byStickersBanners.com. This information can include your:

IP address
Browser type
Domain names
Access times and referring website addresses
Templates made
Path through the site
Operating system information.

This information is used by StickersBanners.com for the operation of its services, to maintain quality of service, and to provide general statistics regarding use of the StickersBanners.com website.

StickersBanners.com encourages you to review the privacy statements of websites you choose to link to from StickersBanners.com so that you can understand how those websites collect, use and share your information. StickersBanners.com is not responsible for the privacy statements or other content on websites outside of the StickersBanners.com website.

Use of your Personal Information:

StickersBanners.com collects and uses your personal information to operate the StickersBanners.com website and deliver the services you have requested. StickersBanners.com also uses your personally identifiable information from time to time to inform you of other products or services available from StickersBanners.com and its affiliates.StickersBanners.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Note that at any time you may opt out of being contacted byStickersBanners.com for any research or product updates, through clear links at the bottom of every email.

StickersBanners.com does not sell, rent or lease its customer lists to third parties. StickersBanners.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, StickersBanners.com may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to StickersBanners.com , and they are required to maintain the confidentiality of your information.

StickersBanners.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

StickersBanners.com keeps track of the websites and pages our customers visit within and from theStickersBanners.com website, in order to determine what StickersBanners.com services are the most popular. This data is used to deliver customized content and advertising within StickersBanners.com to customers whose behavior indicates that they are interested in a particular subject area.

StickersBanners.com will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served onStickersBanners.com or the site; (b) protect and defend the rights or property of StickersBanners.com; and, (c) act under exigent circumstances to protect the personal safety of users of StickersBanners.com, or the public.

Use of Cookies

The StickersBanners.com website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with the StickersBanners.com site or services, a cookie helps StickersBanners.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same StickersBanners.com website, the information you previously provided can be retrieved, so you can easily use the StickersBanners.com features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the StickersBanners.com services or websites you visit.

Security of your Personal Information

StickersBanners.com secures your personal information from unauthorized access, use or disclosure. StickersBanners.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

StickersBanners.com will not record, store, or save your Credit Card Number without your express consent and notice from StickersBanners.com.

Changes to this Statement

StickersBanners.com will occasionally update this Statement of Privacy to reflect company and customer feedback.StickersBanners.com encourages you to periodically review this Statement to be informed of howStickersBanners.com is protecting your information.

Contact Information

StickersBanners.com welcomes your comments regarding this Statement of Privacy. If you believe thatStickersBanners.com has not adhered to this Statement, please use the inquiry form to contact us. We will use commercially reasonable efforts to promptly determine and remedy the problem.

You can reach us 24/7 via our email at sales@stickersbanners.com

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